FAQs

[info_list style=”circle with_bg” icon_color=”#dd3333″ font_size_icon=”30″ eg_br_style=”none”][info_list_item list_title=”When is the last day to register?” heading_tag=”h1″ list_icon=”Defaults-question-circle”]The last day to register is June 30, 2020. Registration is limited.[/info_list_item][info_list_item list_title=”Where can I find my race bib?” heading_tag=”h1″ list_icon=”Defaults-question-circle”]You can find your Race Bib: Here  It will give you the option to print your race bib. For anyone registering on or after June 1, 2020 your race bib will be apart of your registration management.[/info_list_item][info_list_item list_title=”I want to pick my favorite running store to donate to, but I don’t see them.” heading_tag=”h1″ list_icon=”Defaults-question-circle”]Everyone who is listed has submitted an application. We need permission to send them the donation money. If you are or know any running stores tell them to submit the application. Here[/info_list_item][info_list_item list_title=”Can I still buy another race shirt?” heading_tag=”h1″ list_icon=”Defaults-question-circle”]Yes you can! Visit the online store to buy more: Here[/info_list_item][info_list_item list_title=”Where can I post my race results?” heading_tag=”h1″ list_icon=”Defaults-question-circle”]Make sure you are signed into your RunSignUp account. You can post your virtual race results: Here[/info_list_item][info_list_item list_title=”Does the Conquer COVID-19 Virtual Run count toward a Trilogy medal?” heading_tag=”h1″ list_icon=”Defaults-question-circle”]Due to the current circumstances, we are allowing ONLY the Marathon and Half Marathon virtual race distances to count towards the Trilogy Medal.[/info_list_item][info_list_item list_title=”Can I use volunteer credit for the Virtual Run?” heading_tag=”h1″ list_icon=”Defaults-question-circle”]No, volunteer hours can ONLY be applied toward location events, not virtual races.[/info_list_item][info_list_item list_title=”Can I use my daily percent credit for the Virtual Run?” heading_tag=”h1″ list_icon=”Defaults-question-circle”]No, the Daily Percent can only be redeemed at location events. The program was set up to help provide incentives during the pandemic and to also provide economic stimulus and incentive to the location races we will put on after the pandemic is over.[/info_list_item][info_list_item list_title=”How do I change race categories?” heading_tag=”h1″ list_icon=”Defaults-question-circle”]Please contact us at info@runtasticevents.com to change your race category.[/info_list_item][/info_list]