[info_list style=”circle with_bg” font_size_icon=”24″ eg_br_style=”none”][info_list_item list_title=”What if I can’t get my packet at the expo?”]You may have someone pick up your packet for you. ID is preferred to ensure that we are giving it to the correct person. Another option is to pick it up the morning before the race. There is a fee for morning pick up and you will not get a shirt. You will need to be responsible and pick up the shirt after you are finished.[/info_list_item][info_list_item list_title=”Do Runtastic Virtual Races count toward the Runtastic Events Series Discount?” list_icon=”Defaults-question-circle”]No. The Runtastic Series discount is only applied when you register for 2 or more location distances in one transaction. Virtual Races are excluded from the discount.[/info_list_item][info_list_item list_title=”Will the race be canceled because of the weather?” list_icon=”Defaults-question-circle”]The race will not be canceled for weather.[/info_list_item][info_list_item list_title=”Where can my family watch me run?” list_icon=”Defaults-question-circle”]To watch and support your runners please find a viewing area that allows you to drive and park without interfering with the runners or course. Please park in parking lots. Do not park along the runner’s path (course).[/info_list_item][info_list_item list_title=”For winter races: Are the roads and trails snowplowed or de-iced?” list_icon=”Defaults-question-circle”]We do our best to keep the courses as runner-friendly as possible. This includes snowplowing portions of the course and putting sand or salt down on potential slippery sections. Although we do our best to make the course as safe as possible please be aware that because of winter weather the course could have ice, water, and snow on it. Please prepare and plan accordingly and be especially careful around turns and sloped sections.[/info_list_item][info_list_item list_title=”Do I need to ride the bus to the starting line?” list_icon=”Defaults-question-circle”]All half marathon and full marathon participants that are not assisted athletes must use the shuttle bus to be transported to the start of the race. Thankful there is no shuttle to the start. If you are pushing an assisted athlete email info@runtasticevents.com for permits.[/info_list_item][info_list_item list_title=”Can I bring pets?” list_icon=”Defaults-question-circle”]No, pets are not allowed on the course.

We request that they are not brought to the start/finish areas. You are responsible to your pet and their behavior. Leashes pose a tripping hazard, therefore you will need to ensue that your pet is in a safe environment for them, you, and others. For your pet’s safety and the safety of all event participants, we encourage pet owners to leave pets at home. Thanks for your cooperation and understanding.[/info_list_item][info_list_item list_title=”Is there a lost and found?” list_icon=”Defaults-question-circle”]If you lose an item at the race, please visit the Blue Runtastic Information Tent during the event to see if it has been turned in. Items not picked up at the event will be taken to our office. Please contact us at info@runtasticevents.com Lost items not claimed after one week will be donated.[/info_list_item][info_list_item list_title=”When is the last day to register?” list_icon=”Defaults-question-circle”]The last day to register (space permitting) is 1 hour before the race start time. See individual races for times. https://runtasticevents.com/[/info_list_item][info_list_item list_title=”Are strollers allowed in the race?” list_icon=”Defaults-question-circle”]Yes. Strollers are allowed in all of our 5k, 10k, and kids runs. Strollers are not permitted on the Half Marathon or Full Marathon courses with the exception of the Thankful 13. We ask that those with strollers start in the back and be aware of runners around them.[/info_list_item][info_list_item list_title=”Can we ride bikes/scooters/skates?” list_icon=”Defaults-question-circle”]No. Bikes, scooters, and skates are not allowed on the Runtastic Events course. No exceptions.[/info_list_item][info_list_item list_title=”What if I can’t make it to packet pickup?” list_icon=”Defaults-question-circle”]If you can’t make packet pickup and do not know someone who can pick up your packet for you, you can pick up your packet the morning of the race at the info tent for $10.00+ (cash preferred) (see individual races for specific price)[/info_list_item][info_list_item list_title=”When is the cut off time?” list_icon=”Defaults-question-circle”]The cut off time for our half marathon events is 3h 15min. For races shorter than a half marathon, the cutoff pace is 15 minutes per mile. Marathons may have a cut off time of 6 hours. There cases in which certain times must be met or we may have to leap frog you to the area where you may continue to participate. In the half marathons, we do have a cut off pacer. You will need to stay with them to be able to have support on the course.[/info_list_item][info_list_item list_title=”Are the races timed?” list_icon=”Defaults-question-circle”]All the Runtastic Events are professionally timed. The chips will be attached to the back of your bib so please don’t wrinkle or stuff the bib in your pocket.

NOTE: If you alter or damage your chip your time may not be read correctly. Wear your bib on the outermost layer of clothing. Your chip time will begin when you cross the starting line so you don’t have to be toeing the line.[/info_list_item][info_list_item list_title=”How are the races timed?” list_icon=”Defaults-question-circle”]The first 3 places, male and female, will be determined by gun time (regular timing). All other awards will be determined by using Chip Time.

• Gun Time is the time elapsed from the sound of the gun to the finish line.
• Chip Time is the real time from when the runner crosses the starting line to crossing the finish line. (Timing chips are disposable & do not need to be returned.)

[/info_list_item][info_list_item list_title=”Where can I find my race results?” list_icon=”Defaults-question-circle”]Results are available in the following ways:

• On Screen at the Results Trailer
• Personal Printed Result at the Results Trailer
• Online at the sidebar menu of each event page under the tab titled “Results”

[/info_list_item][info_list_item list_title=”How do I change race categories?” heading_tag=”h2″ list_icon=”Defaults-question-circle”]Please review the transfer & deferral policies found on sidebar menu of each Event page. The dates and prices change depending on the race.[/info_list_item][info_list_item list_title=”How do I defer races?” heading_tag=”h2″ list_icon=”Defaults-question-circle”]Please review the transfer & deferral policies found on sidebar menu of each Event page. The dates and prices change depending on the race.[/info_list_item][info_list_item list_title=”Can I defer more than once?” heading_tag=”h2″ list_icon=”Defaults-question-circle”]Yes, you can defer/transfer more than once. Please review the Transfer & Deferral Policies for transfer fees and deadlines on each event page[/info_list_item][info_list_item list_title=”Can I do the Kids 1/2 mile run if I am over 12?” heading_tag=”h2″ list_icon=”Defaults-question-circle”]You can run with your kids, you don’t need to sign up. However, only children 12 and under will receive a shirt and medal.[/info_list_item][info_list_item list_title=”Are there discounts for races?” heading_tag=”h2″ list_icon=”Defaults-question-circle”]We offer discounts for volunteering at Runtastic events. Check out our Volunteer page for more details. Sign up 4+ people in one transaction* and get 2.50 off (discount only applies if it is in the same transactions). Sign up for 2 or more races in one transaction** and get a discount (discount only applies if it is in the same transactions)

*Discounts can’t be combined-if you are using a promo code, make sure you don’t register more than 3 people in one transaction, the automatic multi person discount will override promo codes.

**Discounts can’t be combined-if you have a promo code-sign up for races separately, the auto multi race discount will override any promo codes[/info_list_item][info_list_item list_title=”Can I volunteer at the same race I want to use my race credit for?” heading_tag=”h2″ list_icon=”Defaults-question-circle”]No, all volunteer credit must be earned at a previous event. Check out our Volunteer page for more details.[/info_list_item][/info_list]