TRANSFER & DEFERRAL POLICIES
Participant Self Management tools to make changes or verify your registration:
Make sure you are logged into your account
Due to extensive logistical planning and commitments made in the race production process, we have a no refund policy. We do understand though that unforeseen injuries and other responsibilities come up and therefore provide options to transfer categories, transfer participants, or defer to another Runtastic Event.
Transfer from one distance category to another.
Category Transfer Deadline: December 1, 2020
Contact [email protected] for information on how to defer.
Volunteer hours can only be applied toward location events, not virtual races.
The Daily Percent can only be redeemed at location events. This program was set up to help provide incentives during the pandemic and to also provide economic stimulus and incentive to the location races we will put on after the pandemic is over.
Contact us at [email protected]