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FAQ

  • Are the roads and trails snowplowed or de-iced?

    We do our best to keep the courses as runner-friendly as possible.  This includes snowplowing portions of the course and putting sand or salt down on potential slippery sections.  Although we do our best to make the course as safe as possible please be aware that because of winter weather the course could have ice, water, and snow on it.  Please prepare and plan accordingly and be especially careful around turns and sloped sections.

  • Will the race be canceled because of the weather?

    The race will not be canceled for weather.  January often has snow, rain, wind, and sleet. We have a tents and other measures to keep you safe from the weather.

  • Can I bring pets?

    No, pets are not allowed on the course or in the start/finish areas. For your pet’s safety and the safety of all event participants, pets are prohibited.  Even if they are on a leash they pose a tripping hazard. Thanks for your cooperation and understanding.

  • Is there a lost and found?

    If you lose an item at the race, please visit the Blue Runtastic Information Tent during the eventto see if it has been turned in. Items not picked up at the event will be taken to our office. Please contact us at info@runtasticevents.com Lost items not claimed after one week will be donated.

  • When is the last day to register?

    The last day to register is race day before 8 a.m. January 23, 2021

  • Are strollers allowed in the race?

    Strollers are allowed in all of our Runtastic Events.

  • What if I can’t make it to packet pickup?

    If you can’t make packet pickup and do not know someone who can pick up your packet for you, please email info@runtasticevents.com 

    Packet Pick Up is also available no later than 8:15 a.m. Race Day at the Provo Boat Harbor building.

  • When is the cut off time?

    Our finish line starts getting taken down around 1 hour after the beginning of the 5k. Runners must be able to average a pace of 15 minutes per mile to participate.

  • How do I change race categories?

    Change category: HERE
    Please review the Transfer & Deferral Policies for transfer fees and deadlines.

  • How do I defer races?

    Defer your race: HERE
    Please review the Transfer & Deferral Policies for transfer fees and deadlines.

  • Can I defer more than once?

    Yes, but if you have previously deferred the race you will need to email info@runtasticevents.com to do the deferral manually. Please review the Transfer & Deferral Policies for transfer fees and deadlines.

  • Are there discounts for races?

    We offer 20% off for every hour volunteered at any of our Runtastic events. Check out our Volunteer page for more details.

  • Can I volunteer at the same race I want to use my race credit for?

    No, all volunteer credit must be earned at a previous event but is good for up to 2 years. Check out our Volunteer page for more details.

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