Transfer & Deferral Policies
Participant self management tools to make changes or verify your registration:
REFUNDS
Due to extensive logistical planning and commitments made in the race production process, we have a no refund policy. We do understand though that unforeseen injuries and other responsibilities come up and therefore provide options to transfer categories, transfer participants, or defer to another Runtastic Event.
To transfer to another race/event, participant or defer to next year, click on the participant self management button, Click manage registration and then
- Transfer Event
- Transfer to another runner
- Transfer to another race
- Defer registration (next year’s Provo Haunted)
For a 2nd transfer, it has to be done manually, please email info@runtasticevents.com. 2nd Deferrals can be done with the participant self management button.
If you purchased the unlimited package-those races are NOT transferrable. All deferrals, transfers to other runners or other races will not be honored.
TRANSFERS
CATEGORY TRANSFER
Transfer from one “event” distance to another within the same race.
Category Transfer Deadline:Thursday, October 16, 2025
There is a $10 FEE* to transfer to another category
*Plus the price difference of the new event distance
PARTICIPANT TRANSFER
Transfer your registration to another person. This is the ONLY allowed way to sell or give someone your bib number.
Participant Transfer Deadline: Thursday, October 16, 2025
*No fee to transfer, might pay a price difference for the new race/event
Selling or giving away a bib-number without completing the Online Participant Transfer is not allowed and will result in disqualification of both the original bib owner and the runner using the bib number. Both runners could be prohibited from participation in a Runtastic Events race for a minimum of one year.
DEFERRALS/RACE TRANSFERS
Defer to next year’s event or to another Runtastic Event.
Deferral Deadline: Saturday, October 18, 2025
There is a $10 FEE* to transfer to another category
*Plus the price difference of the new event distance or race
DISCOUNTS
Volunteer Discount
We have many opportunities to volunteer at not just this event, but every race we put on. With flexible volunteer hours, you’re bound to find something you like! Volunteer: Here
(All volunteer hours are usable for any future race)
Multi-Runner Discount
A multiple runner discount is added at the check out for 4 or more runners. Sign up 4+ people in one transaction and get $2.50 off per person (discount only applies if it is in the same transactions).
Multi-Event Discount
Sign up for 2+ races in one transaction and get a discount (discount only applies if it is in the same transactions)
To use a discount code you must sign up each race and person individually, otherwise the multiple races and multiple person discounts override any discount code.
We have a strict no refund policy so please check your discounts before you check out.
Contact us at info@runtasticevents.com