Runtastic Events requires hundreds of volunteers to help ensure runners and spectators get the support they need throughout the day. Volunteering is a chance to give back and serve the running community with some Race Day JOY!
Keep track of the points you’ve earned on the Volunteer Redemption Site.
JUMP TO: 2026 Races
VOLUNTEER PROGRAM:
Earn Your Points / Redeem Your Points / Register with a Race Code
VOLUNTEER ESSENTIALS:
Become a Volunteer / Support for Volunteers
Volunteer FAQs / Volunteer Survey
Volunteering is a chance to give back and serve the running community with some Race Day JOY!
Each race has a limited number of volunteer shifts available. Tasks are available on a first-come, first-served basis for registration. When you complete a task at a Runtastic event, you will earn “volunteer points.” The points will be added to the volunteer’s account on our “Volunteer Redemption Site,” where they can request to redeem them for race entries at future events or swag/merch.
Volunteer tasks are assigned a point value based on time, length, and difficulty, and these values may vary from race to race. Tardiness or leaving early can impact your points unless the task is completed early. If you go above and beyond to help finish an unfinished task, you may earn additional points with approval from the task supervisor or Volunteer Coordinator. Points are typically added to volunteer accounts within 7–10 business days after the event, and you’ll receive a confirmation email once your points have been credited to your account.
EARN YOUR NEXT RACE ENTRY!*
- Full Marathon– 120 Points
- Half Marathon100 Points
- 10K– 75 Points
- 5K– 50 Points
- Kids Run– 25 Points
EARN SOME RUNTASTIC SWAG OR MERCH!
- Swag & Merch – 1 point = $1
- Shipping & Handling – 10 points (heaver items may be more points)
Arrangements can be made to pick up Swag/Merch at a race EXPO or by appointment at our American Fork office.
*Before redeeming points for a race, the full amount of points for the desired race distance must be available in the volunteer’s account. Partial points cannot be used.
- Visit the Volunteer Redemption Site to redeem your points.
- Sign in using your volunteer registration email address.
- To create a pending request to redeem your points for a specific race and distance, all points must be earned and recorded.
- Additional pending requests may be created for the same event, regardless of the distance of the race.
- Limited use race codes are created based on each pending request which allows one or more participants to use the same code.
- Note processing deadlines for pending requests. We recommend submitting requests no later than 10-14 days prior to your desired event.
- Pending requests MUST be submitted before the deadline to guarantee a code will be created before the desired event.
- NO CODES will be created during race week other than the pending requests in the queue before the deadline.
- Your code will be sent via email for you to apply toward a race or swag.
- Once you receive your race code, you may register for your event on the Runtastic Events website.
- Your race code is authorized to use for your specific event and race distance.
- You will enter your race code during the registration process, which will act as a discount code for your race fees.
As a registered volunteer, you agree to:
- Save a copy of your volunteer confirmation email.
- Look out for updates and further instructions in your email – especially during race week.
- Respond to texts or emails, if asked.
- Be responsible for signing in and out of sign-in sheet to receive credit for volunteering.
- Be flexible — volunteers may be asked to do a variety of tasks during their shift.
- Aid station and course flagger volunteers may receive race-day group texts.
- Complete your assigned task for the duration of the shift.
- Please contact Runtastic as soon as possible if you are unable to attend your shift.
Support you can expect as a volunteer:
- An email confirmation after registration that will further outline your assigned tasks.
- Follow up emails and/or text messages with updates or changes.
- Race Week email and/or text message reminders along with additional essential information.
- A Runtastic employee to supervise your area and will provide direction.
- In some cases, a super volunteer and additional Runtastic race crew members will also be available to help.
- Access to email any additional questions or concerns to our volunteer coordinators at volunteer@runtasticevents.com.
What happens if I don’t have enough volunteer points to redeem for a race?
- The volunteer policy requires the full point value to be accumulated before redemption.
You may also consider one of the following options:
- Alternative Race Distances
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- Many Runtastic events offer multiple distance options. You might consider registering for a shorter race that matches your available points. For example, if you don’t have enough points for a half marathon, you could consider a 5K race instead.
- Share Your Points
- Volunteers have the option to share their earned points with family and friends. If a volunteer would like to help a family member or friend participate in a specific event, you may request a race code through the Volunteer Redemption Site.
- Please remember that all standard redemption rules and procedures apply. You can find more details above under “Redeem Your Points“.
- For those who wish to transfer a specific number of points directly, you can do so by sending an email to volunteer@runtasticevents.com.
- To ensure the security and proper processing of your request, please send the email from your recognized volunteer email account and include the following information:
- A clear statement authorizing the point transfer.
- The full name and email address of the recipient.
- The exact number of points you would like to transfer.
- Volunteer on Behalf of Someone
- Family or friends may volunteer on behalf of someone else. Choose a Runtastic Events race to volunteer at before the desired redemption event. We suggest proxy volunteers use the intended recipient’s email address during the registration process so the points are automatically added to their volunteer account.
I submitted a pending request, but I haven’t received my race code. When can I expect it?
- Typically, pending requests are processed within 1-2 weeks. All pending requests submitted before the upcoming race deadline will be processed in time to register for the race.
Can I give my volunteer points to someone else, like my child?
- Yes — volunteer points can be transferred or “gifted” to someone else, like a family member or friend. This enables the recipient to use the points for race registration fees or other available rewards.
- Requesting a Transfer for a Specific Event:
- To help someone participate in a particular event, volunteers can create a request through the Volunteer Redemption Site. All standard redemption rules and procedures apply. You can find more details above under “Redeem Your Points“.
- Requesting a Point Transfer via Email:
- Alternatively, you can transfer a specific number of your points by sending an email from your registered volunteer email address to: volunteer@runtasticevents.com.
- For security purposes, please include the following information in your email:
- A clear statement confirming your authorization to transfer the points.
- The recipient’s full name and email address.
- The exact number of points you wish to transfer.
If I submit a pending request to use my points for two participants running the same race and distance, do they both need a code?
- No — the code will be the same for both participants, set with a limit of two uses.
Can groups volunteer and receive a donation or contribution?
- Runtastic Events often collaborates with schools, organizations, and other groups for the opportunity to receive a gift to their organization or preferred charity.
- There may be minimum or maximum volunteer requirements for group participation. Interested groups should contact the Volunteer Coordinators to discuss opportunities and details via email at volunteer@runtasticevents.com.